As part of its Corporate Social Responsibility activities, election print and mail provider, Print Image Network, has an annual commitment to donate to charities. Each year, the team at Print Image Network submits suggestions for charities it would like to support. At the end of last year, Print Image Network invited customers to vote for one of three charities, via its new online voting site, as an alternative to receiving a Christmas greeting card.
The charities included in the vote were Alzheimer’s Society, Cancer Research and Help 4 Heroes. As a result of customer votes Print Image Network donated over £390 to the three charities. Charitable donations are just one part of Print Image Network’s CSR policy and make up part of its community involvement.
Being ISO 9001 and 27001:13 compliant for a number of years, Print Image Network continually strives to keep up the high standards it has in relation to its current ISO Standards.
Print Image Network’s new online voting site is one of the most secure, easy to use and visually pleasing platforms on the market. It is delivered to customers via the company’s election and engagement brand, UK Engage, which offers impartial administrative services to membership organisations, social housing providers, NHS Foundation Trusts, cooperatives and many other types of organisations.
To find out more about Print Image Network, ISO Standards or its online voting and via the UK Engage brand, please contact Print Image Network:-
Tel: 0161 209 4800
Email: sales@printimagenetwork.com
We are pleased to announce that having retained our Customer Service Excellence standard in June 2015, following a rigorous three-year re-assessment process, we have been granted an additional award for further improvements to our customer service.
During our annual assessment in January 2016 we secured ‘Compliance Plus’, for our extended efforts to provide customer-focused election services to local authorities.
Compliance Plus means that we have surpassed the level that must be achieved in all areas to get the award and reached a higher standard in two specific areas;
Stephen Power, Services Director, commented on the work carried out in order to achieve Compliance Plus. “As part of our commitment to CSE we annually carry our customer satisfaction surveys. We then use the feedback given to improve our service, making sure we evolve and adapt to our customers’ changing needs. We are also making improvements in relation to Corporate Social Responsibility, working with communities and charities which have a close affinity with staff and customers alike.”
Furthermore, in his official report Michael Lynch, Lead Assessor, said:
“Putting the customer at the heart of everything they do is obviously part of the vision from senior management at Print Image Network; it has also permeated through to all staff within the organisation. Staff interviewed came across as being extremely contented and passionate in relation to working at Print Image Network Ltd and appeared to be firmly committed to providing a highly effective service to their many clients”.
