As a business that is committed to our corporate social responsibility programme, we are constantly considering the broader impact of our company actions. Print Image Network ensures that we are acting responsibly in key areas including the environment, wellbeing of employees and the wider community.
This year Print Image Network asked members of staff to choose charities which were close to their hearts. Once we had all the nominations, we had a clearer idea of where charitable donations would go to for 2016. The charities which staff nominated were Cancer Research, UNICEF and Help for Heroes.
Also, as part of our activity within our local community, we support local charities and outreach programmes, including Circus Starr. Circus Starr is a not-for-profit organisation which exists to support local businesses and local children’s charities. Print Image Network purchases tickets from a unique donated ticket programme that allows thousands of children to attend free shows.
When recruiting staff, Print Image Network has always been eager to encourage diversity in the workplace, providing equal opportunities for staff regardless of gender, age marital status, sexual orientation, disability, race or religion.
The company's appraisal system provides two-way communication. As the employer, Print Image Network can review an individual's strengths and progress and construct development plans for each person and in turn, employees can have the opportunity to discuss their role and thoughts about the company in a confidential, friendly and safe environment.
Other factors that reflect our socially responsible approach include:
Print Image Network has various policies, procedures and accreditations such as ISO 9001, ISO 27001, Customer Service Excellence (CSE) and Investors in People (IIP), which help to guide us and focus our corporate social responsibility efforts with both internal and external stakeholders.
Contact Print Image Network: -
Tel: 0161 209 4800
We are pleased to announce that having retained our Customer Service Excellence standard in June 2015, following a rigorous three-year re-assessment process, we have been granted an additional award for further improvements to our customer service.
During our annual assessment in January 2016 we secured ‘Compliance Plus’, for our extended efforts to provide customer-focused election services to local authorities.
Compliance Plus means that we have surpassed the level that must be achieved in all areas to get the award and reached a higher standard in two specific areas;
Stephen Power, Services Director, commented on the work carried out in order to achieve Compliance Plus. “As part of our commitment to CSE we annually carry our customer satisfaction surveys. We then use the feedback given to improve our service, making sure we evolve and adapt to our customers’ changing needs. We are also making improvements in relation to Corporate Social Responsibility, working with communities and charities which have a close affinity with staff and customers alike.”
Furthermore, in his official report Michael Lynch, Lead Assessor, said:
“Putting the customer at the heart of everything they do is obviously part of the vision from senior management at Print Image Network; it has also permeated through to all staff within the organisation. Staff interviewed came across as being extremely contented and passionate in relation to working at Print Image Network Ltd and appeared to be firmly committed to providing a highly effective service to their many clients”.